Social Media Content Creator & Coordinator
Description
Role Focus: Social Content Creation, Design Support & Organic Execution
Reports to: Senior Account Director
Location: Hybrid – Pretoria
Employment Type: Full-Time
Salary: R12 000 – R16 000 net salary per month (depending on experience)
Role Summary
- The Social Media Content Creator & Coordinator is responsible for the creation, coordination and execution of organic social media content across multiple client accounts.
- This role focuses heavily on social media design execution, content formatting, platform-ready creative production and assisting with content delivery workflows.
- The role supports the Social Media Coordinator and Senior Graphic Designer by handling less complex design work, adapting templates, assisting with scheduling and supporting community engagement.
- This role requires a strong creative eye, attention to detail, platform awareness and the ability to work efficiently in a fast-paced agency environment.
- The ideal candidate is organized, proactive, creatively driven and comfortable balancing design work with operational coordination tasks.
Role Breakdown by Percentage
1. Social Content Design & Creation – 40%
- Create social media graphics, carousels, stories and static posts
- Adapt approved templates across multiple brands
- Prepare platform-ready content for Facebook, Instagram, LinkedIn and TikTok
- Assist with basic motion graphics and reel editing
- Resize and repurpose creative assets for different placements
- Ensure all content aligns with brand guidelines and quality standards
2. Content Planning & Scheduling Support – 15%
- Assist with monthly content calendars
- Upload and schedule content across social media platforms
- Coordinate publishing timelines with the Social Media Coordinator
- Ensure content is prepared and scheduled according to deadlines
- Support content rollout across multiple client accounts
3. Caption & Content Assistance – 10%
- Assist with drafting captions and supporting copy
- Adapt content messaging per platform
- Support hashtag and engagement research
- Assist with content ideation and post concepts
- Ensure captions align with approved brand tone and messaging
4. Creative Support & Asset Management – 15%
- Organize and maintain content folders and asset libraries
- Source stock imagery, video and platform assets where required
- Prepare and export files for scheduling and publishing
- Maintain template consistency across client accounts
- Support the Senior Graphic Designer with overflow creative requirements
5. Community Management Support – 10%
- Monitor comments, messages and social engagement
- Respond to community interactions professionally
- Escalate sensitive or lead-based queries to the relevant team member
- Assist with maintaining response times and engagement standards
- Identify engagement opportunities and trends
6. Workflow & Department Coordination – 10%
- Track assigned creative tasks and deadlines
- Maintain communication with coordinators, designers and account managers
- Support internal workflow processes
- Assist with content quality checks before publishing
- Ensure deliverables are completed accurately and on time
Total: 100%
Key KPIs
- On-time content delivery
- Content quality and brand consistency
- Creative output volume
- Engagement support performance
- Workflow efficiency
- Accuracy of scheduled content
- Responsiveness to internal requests
- Platform-ready content standards
Preferred Skills & Experience
- 1–3 years experience in social media content creation or digital marketing
- Strong Canva skills (required)
- Basic Adobe Creative Suite skills (Photoshop, Illustrator or Premiere Pro advantageous)
- Basic video editing and reel creation skills
- Strong understanding of social media platforms and trends
- Good understanding of content formatting and platform specifications
- Excellent attention to detail and time management
- Ability to manage multiple deadlines in a fast-paced environment
- Strong written communication skills
- Agency experience advantageous
Personality Traits & Cultural Fit
- Creative and visually aware
- Organized and proactive
- Adaptable and solution-driven
- Positive team player
- Comfortable receiving feedback
- Able to work independently and collaboratively
- Passionate about social media and digital trends
Apply Now
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